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Customer Management


Customer Management is an Important Part of Your Real Estate Management Solution

Relationships, in this case, extend beyond people. For our purposes, relationships exist between companies, contacts, leases, and deals. Virtual Premise recognizes that you have the need to account for how your company is tracking and interacting with each of these.

Virtual Premise tracks meetings, phone calls and emails associated with the various interactions that take place with leasing, property management, accounting or senior level management teams and your outside clients.  In addition, your leasing team can track specific space requirements that prospects are looking for, and then match those requirements against currently available or soon to be vacated space maintained within the system.

Virtual Premise also allows companies to monitor who is doing business with their company by tracking which brokerage firms are bringing and closing deals with your firm.

Key Features

  • Note Tracking System For Meetings, Calls and Emails
  • Email To / From Virtual Premise
  • Configurable Forms to Track Information of Companies, Contacts and their Activities
  • Configurable Forms to Track Information on Prospects and their Space Requirements
  • Configurable Forms to Track Information on Brokerage Firms
  • Proactive Reminder and Notification System

 

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